What are 'flowcharts' used for in TQM?

Flowcharts are utilized in Total Quality Management (TQM) as powerful visual tools to map out processes. They help teams and organizations to visualize the steps involved in a particular process, making it easier to understand how different components interact. By creating a flowchart, one can identify redundancies, inefficiencies, or potential areas of improvement in a workflow.

This clarity promotes better communication among team members and stakeholders, facilitating analysis and fostering discussions about process enhancements. Flowcharts are essential for continuous improvement, as they allow teams to see the big picture and pinpoint specific areas that can benefit from refined practices or interventions, ensuring overall quality and operational excellence in the organization.