What innovative concept did Joseph M. Juran promote related to quality improvement?

Joseph M. Juran was pivotal in advancing the quality management field, particularly through his promotion of the idea that quality can and should be measured and managed across all aspects of a business. The concept of Business Process Quality aligns closely with Juran's focus on the need for systematic improvement in processes to enhance quality. He emphasized that businesses must manage their processes effectively to achieve quality goals, thus ensuring that each step in a process contributes to the overall quality of the product or service.

Juran's approach revolved around the idea that quality originates from the processes through which products and services are produced. He advocated for defining quality in terms of meeting customer needs and expectations, and this was directly linked to how well business processes functioned. Therefore, it's crucial to focus on the processes themselves to foster continuous quality improvement, making the understanding of Business Process Quality essential in the context of Juran's contributions.

The other concepts, while related to quality management, do not capture Juran's innovative approach as specifically or effectively as Business Process Quality does. Quality Assurance Methods and Quality Management Systems typically focus on specific tools and frameworks rather than the broader, process-oriented perspective that Juran championed. Total Quality Improvement encompasses a wider view of quality initiatives but does not pinpoint Juran