What is the relationship between TQM and ISO standards?

The relationship between Total Quality Management (TQM) and ISO standards is characterized by their alignment in promoting effective quality management practices. TQM is a holistic approach focused on continuous improvement, customer satisfaction, and involving all members of an organization in enhancing processes, products, and services. On the other hand, ISO standards provide a structured framework and specific requirements that organizations can follow to ensure consistency and quality in their products and services.

When TQM principles are implemented within the framework of ISO standards, organizations can leverage the structured guidelines to enhance their quality management systems. This alignment helps ensure that the continuous improvement efforts characteristic of TQM are supported by measurable standards that facilitate compliance and consistency in quality. Essentially, TQM practices can complement the requirements of ISO standards, thereby reinforcing a strong quality culture within organizations.

In contrast, the other options suggest misconceptions about the relationship between TQM and ISO standards. Some may think TQM conflicts with ISO standards, but in practice, they can work symbiotically. Viewing TQM as independent of ISO standards overlooks the potential benefits of integrating TQM methods with established ISO practices. Finally, the idea that TQM replaces the need for ISO standards does not acknowledge that many organizations find value in both frameworks, using ISO standards as a