Which of the following does NOT typically fall under Quality Assurance activities?

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Quality Assurance activities are primarily focused on ensuring that a product or service meets specific quality standards and requirements throughout its lifecycle. This includes assessing processes, systems, and outputs to prevent defects and improve performance.

Evaluating employee performance does not typically fall under the umbrella of Quality Assurance. While it is important for maintaining an effective workforce and improving overall productivity, it is more aligned with Human Resources or management practices rather than directly contributing to the quality of products or services. Quality Assurance is concerned with systematic processes and activities that directly impact the quality level experienced by customers.

In contrast, testing product functionality, providing customer service, and conducting quality audits are all classic components of Quality Assurance. Testing ensures that products work as intended, customer service plays a critical role in maintaining satisfaction and addressing issues related to product quality, and conducting audits systematically assesses compliance with quality standards. These activities are integral to establishing a culture of quality within an organization.

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